After entering the building, a flight of steps leads to the first floor. Please announce your arrival at the museum in order to use the elevator (ring the bell). Please note: The access to the exhibition area is very narrow (66 cm) and thus not suitable for wheelchairs/baby strollers.
The exhibition space is located on the first floor and can be reached via steps. Please ring the bell in the museum in order to use the elevator. Please note: The access to the exhibition area is very narrow (66 cm) and thus not suitable for wheelchairs/baby strollers.
Visitors are permitted to bring an assistance dog. Caregivers are admitted for free.
No audio guide is available.
There is no dedicated area to park strollers. The access to the exhibition area is very narrow (66 cm) and thus not suitable for strollers.
There are no parking spaces for bicycles in the immediate vicinity.
The nearest parking spot for buses is located on Franz-Josefs-Kai. The WienTourismus B2B website
provides information on the current regulations for parking and getting on/off the bus.
The entire city of Vienna is a short-term parking zone.
Nearest parking garage: Hoher Markt Parking Garage
Nearest parking spaces for people with disabilities: Tuchlauben 13
A coat rack is available in the entrance area (no liability will be accepted).
The entrance doors to the building and to the ballroom have an opening width of over 90 cm. Please note: Access to the exhibition area is very narrow (66 cm) and thus not suitable for wheelchairs/baby strollers.
Eating and drinking are not permitted within the exhibition spaces.
The elevator has a width of 80 cm and is located near the staircase. Please ring the bell in the museum if required. Please note: Access to the exhibition area is very narrow (66 cm) and thus not suitable for wheelchairs/baby strollers.
There is an exhibition space on the first floor.
Exhibition texts in German and English.
Museum visitors are obliged to comply with the Museum rules.
You are welcome to film or take photos in our museums for private use. To protect our objects, please do not use flash, tripods, or selfie sticks. Objects marked with a crossed-out camera symbol may not be photographed.
Visitors can find seating in the exhibition area.
A small selection of thematically relevant merchandise is offered at the ticket desk.
There are 19 steps between the ground and the first floors.