Safety Regulations

Our museum locations are run in accordance with all COVID hygiene and safety regulations. We look forward to welcoming you.

The following applies to visits to our sites:

  • All vistors above the age of 12 based on 2G (proof of COVID vaccination or recovery).

  • Wearing an FFP2/N95 mask is required for the duration of the visit.

    • Children 0-5 years: no FFP2/N95 mask required.

    • Children 6 years and older: FFP2/N95 mask

  • For school groups: Students must be tested. Teachers and other accompanying adults need to show a valid 2G certificate. FFP2/N95 masks are required for all visitors at all times. 

  • Adult groups: A statement confirming 2G status is required for the entire group. 

  • Audio guides are disinfected after each use.

  • Disinfectant dispensers are available for use throughout the museum locationss.


Information about guided tours/events:

  • Guided tours are possible for groups of up to 20 people (outdoors) or 15 people (indoor)s.

  • For all visitors over the age of 12, participation in guided tours and events requires 2G proof and a valid photo ID. For children aged 12-15, the 2.5G rule applies. For children ages 6-12, a current Ninja Pass applies.

  • During the entire museum visit, wearing an FFP2 mask is mandatory for ages 14 and older, and wearing a mouth-nose protector is mandatory for ages 6 and older.

  • For outdoor events, the mask requirement does not apply.

  • We kindly ask you to be present 10 minutes before the start of the tour. The meeting point is at the ticket office.

Contactless payment on site is available, except at the following locations: Neidhart Festsaal, Otto Wagner Hofpavillon Hietzing, Pratermuseum, Schubert Geburtshaus, Schubert Sterbewohnung and Johann Strauß Wohnung.
Our staff is always available to answer your questions!

Important telephone numbers:

Health hotline: 1450
(only in case of suspected illness)
Infoline Coronavirus: 0800 555 621

Further information:

AGES (Austrian Agency for Health and Food Safety) 
Federal Ministry of Health 
World Health Organization (WHO)