After selecting the desired articles and entering your contact information in the order form or e-mail, you will receive a confirmation via e-mail. With your order, you accept the general terms and conditions of the Wien Museum. The purchase contract is concluded when the ordered items are sent.

Unless otherwise noted, all prices quoted include sales tax. Shipping by the Austrian Postal Service is not included. Prices are subject to change.

Terms of payment
Acceptance of the offer by the Wien Museum is effected by sending an e-mail confirmation to the address provided. Payment by bank transfer will be made after receipt of the invoice.

Shipping costs are charged according to your order’s weight, volume, and delivery address. The invoice will be mailed along with the shipment. Delivery time is based on the conclusion of the contract.

Data protection
All data resulting from inquiries and orders are used exclusively for the processing of that particular business transaction.

The standard legal warranty provisions apply.

Right of Withdrawal/Right of Revocation
If you are a consumer who is covered by the Konsumentenschutzgesetzes (Consumer Protection Act), you may withdraw from a contract within 14 working days without cause. The period for possible withdrawal is counted from the moment you taken possession of the goods. In order to exercise your right of withdrawal, you must inform us of your decision in a clear statemet. The Wien Museum will bear the costs of returning the goods.

Place of Jurisdiction
Place of jurisdiction is Vienna. Austrian law applies. We reserve the right to change and adapt the general terms and conditions if necessary.