Legal information and terms of use

 

The website www.wienmuseum.at is made available by Wien Museum

Postal address:
Wien Museum
Karlsplatz 8
1040 Vienna

Invoicing address:
Museen der Stadt Wien
Karlsplatz
1040 Vienna

Phone: + 43-1-505 87 47
Fax: +43-1-505 87 47-7201
office@wienmuseum.at
 

Organizational form: scientific institution under public law
Registered at Vienna Commercial Court
VAT registration number: ATU53944406

Responsible for its content:
Museen der Stadt Wien (Wien Museum)
 

Concept and design
Tom Koch Bespoke Communications
www.tomkoch.net

Programming and CMS
www.issi.at  


Copyright:

All texts, illustrations, graphics, video sequences, audio documents and other material posted at www.wienmuseum.at are protected under copyright law. The author is either the Wien Museum or the institution or individual referred to in the list of sources. Reproduction, mass duplication or publication of the information contained on the website is not permitted.

Permission for printing or dissemination may be granted in individual cases. 

Provision of the information /content offered online

The Wien Museum informs users of the online material at www.wienmuseum.at that the use of this material is at their own risk. To the extent feasible, all information has been carefully researched, compiled and checked. The Wien Museum will ensure that the content of the website is accurate to the best of its knowledge.

However, the Wien Museum cannot guarantee or assume liability for the accuracy, completeness or timeliness of information provided. We reserve the right to modify or supplement the information posted on this website or parts thereof without prior notification. This also applies to the conditions of use, the most recent version of which shall be definitive. Liability for the content and services on this website is limited to wilful misconduct and gross negligence.


Permissible use of the website (copyright):

The content of this website is protected under copyright law. This also applies to the internet address www.wienmuseum.at at which the website can be accessed. Accordingly, any use of this internet address by third parties is prohibited unless it is used to create a link to our website or to refer to our website in some other manner.

All texts, illustrations, graphics, video sequences, audio documents and other material posted at www.wienmuseum.at are protected under copyright law. The author is either the Wien Museum or the institution or individual referred to in the list of sources.

Any use or duplication of the content and data provided for purposes other than personal information is only permissible with prior written consent. Exception: If you are a journalist, you may have unrestricted use of all information for your editorial activities, but we ask that you provide us with a sample copy or a link to the publication/article written using our information.

The right of academic citation, with accurate reference to the source, remains unaffected. Please cite us using the complete URL and indicating the date on which you accessed the site.

In visiting this website, you undertake not to make any improper use of the content and services provided, in particular not to evade security measures, as well as not to carry out any action that might result in damage to servers or networks. Moreover, you undertake not to integrate the content and services provided into other online offerings or to use them for commercial purposes.


Links and references:

Within the website www.wienmuseum.at there are links referring directly or indirectly to other websites or other online offerings. The Wien Museum expressly notes that it has no influence whatsoever on the design or content of websites and online offerings that can be accessed in this way. Responsibility for these websites and online offerings is held solely by the respective provider. The Wien Museum is not responsible for these websites and online offerings.

This website may be connected to another website or another online offering via a link without the knowledge of the Wien Museum. The Wien Museum assumes no responsibility for such linkage or for the content of this website as depicted on the websites or online offerings of third parties.

In general, the Wien Museum is pleased to see links or references to www.wienmuseum.at. In individual cases the Wien Museum reserves the right to prohibit linking or the creation of other references to this website.

Privacy and data protection:

Responsible for data processing:
Museen der Stadt Wien
Karlsplatz
1040 Vienna

Phone: +43-1-505 87 47
Fax: +43-1-505 87 47-7201
office@wienmuseum.at 

For all questions concerning the processing of data and for the assertion of your rights (see below), please use this address.

Processing of data that you make known to us

Insofar as personal data may be entered on the website, the user discloses this data on an express-ly voluntary basis.

1. If you write to us using the contact form, we will collect and store all data that you provide us with. It is obligatory to provide your name, an e-mail address and a message text. If you do not provide us with this data, we cannot answer your inquiry. All other information that you provide assists us with processing your inquiry and making contact with you.

We store this data at least until your inquiry and any follow-up questions have been dealt with conclusively. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data beyond this period.

2. If you register for one or more of our newsletters, we process all data that you provide (title, name, e-mail address, newsletter subscriptions) for mailing purposes. It is only required to indicate the desired newsletter and a valid e-mail address. You can voluntarily specify further data (name and title) so that we can address you personally.

In addition to this data, we collect information about your individual use of the newsletter (inter alia the number and date of messages received, opening rate, click-through rate on links as well as the mail programme and device used). We use this data to continuously adapt our offering to the needs and interests of our users so that our newsletters contain information that is relevant for you. You can unsubscribe from further messages at any time, free of charge, by sending an e-mail to newsletter@wienmuseum.at.

We store this data for at least the duration of the newsletter subscription. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data be-yond this period.

3. If you submit a booking inquiry for a guided tour or a workshop, we require that you indicate your name, the school/address, number of participants, preferred date, time and your e-mail address. We process this data for the purposes of assessing your inquiry and processing your booking, including any change made to it, and to remind you by e-mail of the forthcom-ing event that you have booked. All other information you provide in the form helps us to process your request. We store all data provided for up to four weeks after the service booked. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data beyond this period. Any data that we are legally obliged to retain beyond that period, e.g. in accordance with the accounting rules, we will store until the expiry of the rele-vant statutory period.

When completing the booking inquiry, you can also subscribe to the newsletter for schools. Should you do so, we will store your name and e-mail address for mailing purposes for the duration of the newsletter subscription.

4. If you apply for a job using our online form, we collect all data that you provide and upload there (name, date of birth, e-mail, telephone number, preferred job and areas of work, time period, covering letter, CV, photo, further attachments). The provision of your name, date of birth and contact details is mandatory. We require this data in order to process your application and assess your suitability as well as for queries. If you do not make this data available to us, we cannot process your application. We store this data for up to 12 months after the conclusion of the application process. Upon you making a separate request, we will keep your application on file until further notice.

5. If you order a catalogue, then we mandatorily require that you supply your name, a valid e-mail address and the billing address (street, postcode, town/city). Without this information, we cannot process your order. All further data that you provide us with is provided voluntarily. We process the telephone and fax numbers so as to be able to contact you in the event of any queries. We store all data supplied for the duration of the retention period specified in the accounting rules. In the case of you giving your consent or there being a justifiable interest in doing so, we will store this data beyond this period.

6. In addition, we also use all of the data you provide (see points 1. to 5.) for direct marketing (e.g. for delivery by post, to alert you to new dates, events, programme items, online and other services of the Wien Museum). You can object to the processing of data for direct market-ing at any time, without charge, by sending an e-mail to office@wienmuseum.at. If you object, we will cease processing your data for this purpose and delete the data that is not mandatory for the processing of your request.

Processing of the data that we collect resulting from your usage

1. The supply of personal data is not required for the use of our website. However, our web server nonetheless collects that data which your internet browser discloses to us (inter alia the name of the page and/or file accessed, date, time, internet browser used, the page (referer) from which you accessed our website, screen resolution and operating system). We process this data so as to be able to find errors and optimise our service. This data is retained for a maximum of 1 year. It is impossible to identify you as a person from this data.

2. If you use one of our online forms, then in addition we also store your IP address so as to be able to trace misuse (e.g. registration under a false identity). We store your IP address for a period of three months.

3. From the provider referred to in the following section “Cookies and visitor statistics”, we collect data about your use of our website so as to be able to tailor it in the best possible way to your interests.

When do we pass on your data?

Your personal data will be used exclusively by us and not be disclosed to third parties in the absence of your consent, a legal obligation or a judicial or administrative decision. If we use third-parties (“contract processors”) to undertake assignments, we will ensure that they use your data only within the framework of the agreement made with them and our instructions, and in compliance with data protection regulations. 

Cookies and visitor statistics

Use of cookies
Like most websites, www.wienmuseum.at uses cookies to optimise online functionality for our users.  

What is a cookie?

A cookie is a text-only string of information transmitted from our web server that is stored in the cookie folder of the web browser on your computer's hard drive. Cookies allow our website to recognise your browser every time it is connected to our web server. The main purpose of a cookie is to allow our web server to identify website users in order to provide more personalized content that is relevant to your needs. 

Our website uses two types of cookies:

Session cookies: These are temporary cookies that are stored in the cookie folder of your browser until you leave our website. These cookies are necessary for the proper functioning of certain applications or website functions.

Persistent cookies: Persistent cookies can be used to improve user-friendliness (e.g. by optimising navigation). These cookies remain in the cookie file of your browser for a longer period of time, depending on your browser settings. Persistent cookies allow information to be collected on a web server every time you visit our website. Persistent cookies are also known as tracking cookies.

If you want to learn more about cookies, there are many publications available on the subject. See for instance: www.allaboutcookies.org

Third-party cookies

Insofar as Google AdSense, a web advertising service of Google Inc., USA ("Google"), places advertisements (text displays, banners, etc.) on this website, your browser may store a cookie transmitted by Google Inc. or third parties.  The information stored in the cookie may be recorded, collected and evaluated by Google Inc. or third parties.  In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information. Through the use of these web beacons, simple actions such as user traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon about your use of this website is transmitted to and stored by Google on a server in the USA.  Google will use this information to analyse your use of the website with regard to AdSense advertisements. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.  Google will not combine your IP address with any other data held by Google.  You can prevent the saving of cookies on your hard drive and the display of web beacons by selecting "Block all cookies" in your browser settings (in Internet Explorer under "Tools / Internet options / Privacy / Advanced"; or in Firefox under "Tools / Settings / Privacy / Cookies"). 

Web beacons and pixel tags

Our website contains web beacons (also known as pixel tags). A web beacon is typically a transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a website or in an e-mail and used to monitor the online behaviour of the user visiting the website or sending the e-mail. 

Tracking and analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, which are text files stored on your computer to enable analysis of how you use the site.

Thus, the following cookies are placed and read on your computer:

__utma saves the number of visits, the point in time of the first visit, the last and the current visit – 2-year storage period

__utmb (30 min. storage period) and __utmc (session cookie) determine the approximate length of stay on our website

__utmt (storage period 10 minutes)

__utmv (storage period 2 years)

__utmz records whether you accessed our site via a search machine and, if so, which search terms you used, whether you accessed it via a link or directly – 6 months storage period

_ga (storage period 2 years)

_gid (storage period 24 hours)

_gat (storage period 1 minute)

The information generated by the cookie about your use of this website (including your IP ad-dress) is normally transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to assess your use of this website, compile reports on website activity for us and to provide us with further services relating to the use of the website and the internet. We use the reports compiled by Google exclusively for the purpose of optimising our website and for market research. Your IP address, as disclosed by your browser in connection with Google Analytics, will not be merged with other Google data. Google will also transfer this information to third parties if required to so do by law or if third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google. You can prevent the installation of cookies by choosing the appropriate settings in your browser software. However, please note that if you do this you may not be able to use all the functions on this website to their full extent. You have the option to completely block Google's collection of the data (including your IP address) generated by the cookie and referring to your use of the website as well as the processing of this data by Google – in order to do so, you must download and install a browser add-on from http://tools.google.com/dlpage/gaoptout?hl=de. We have added the code “gat._anonymizeIp();” to Google Analytics, so that your IP address is processed in a shortened form (IP anonymisation). You can read more about which cookies Google Analytics can store on your computer, how long the cookies are saved for and the purpose they serve at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Further information on how Google uses your data is available at http://www.google.com/intl/de/policies/privacy/partners/.

Please be aware that if you deactivate cookies certain functions on our website and therefore the full functionality of this website will not be available to you. If you do not know how to change your browser settings or delete cookies, please refer to your browser instructions. 

Adobe Typekit

On our website we use fonts from Adobe Typekit, provided by Adobe Systems Incorporated (“Adobe”) or Adobe Systems Software Ireland Limited (“Adobe Ireland”). Adobe makes fonts available to us via this service. When you visit our web pages, these fonts are displayed in your web browser as a result of being requested from an Adobe server. Here, the IP address of your device is transmitted to Adobe (in the USA). As a result, Adobe receives the information that our website has been called up by your IP address. According to its own statements, Adobe does not store or use cookies on your device. You can find more privacy-related information on Typekit at https://www.adobe.com/at/privacy/policies/typekit.html.

Your rights

You have the right to request information from us about all processed data, the correction or deletion of this data or also any restriction placed on the processing of data. Further, you can object to the processing of data. You can also revoke your consent to the use of your data at any time by sending an email to office@wienmuseum.at. If you revoke your consent or make an objection, this will result in us deleting your data as long as we are not legally obliged to store it or entitled to do so for mandatory and legitimate reasons. If you revoke your consent, this does not affect the lawfulness of the data processing that has taken place up until this point in time. You also have the right to receive your personal data in a structured, current and machine-readable format.

If you believe that your data is being used contrary to legal requirements, please contact us. We can usually clarify your concerns in a direct conversation. You can also submit a complaint to the data protection authority (www.dsb.gv.at, phone: +43 1 521 52-25 69, e-mail: dsb@dsb.gv.at)

Encryption of data transmission

Communication between your web browser and our server is encrypted using SSL.

Legal validity of this disclaimer: 

This disclaimer is to be considered a component of the online offering from which reference was made to this page. Insofar as parts or individual phrases of this text do not, no longer or do not fully comply with the applicable law and legal provisions, the content and validity of the remaining portions of the document shall remain unaffected. 

Vienna, May 2018

 

Legal validity of this disclaimer: 

This disclaimer is to be considered a component of the online offering from which reference was made to this page. Insofar as parts or individual phrases of this text do not, no longer or do not fully comply with the applicable law and legal provisions, the content and validity of the remaining portions of the document shall remain unaffected. 

Vienna, December 2015