Accessibility Statement

The Museums of the City of Vienna make every effort to make their websites accessible in accordance with the Vienna Anti-Discrimination Act (Wiener Antidiskriminierungsgesetz), LGBl. No. 35/2004 as amended, implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016.

This accessibility statement applies to the website accessible under the domain www.wienmuseum.at.

This website is partially compliant with conformance level AA of the "Web Content Accessibility Guidelines - WCAG 2.1" or with the applicable European Standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council due to the following incompatibilities and exceptions.

a. Incompatibility with the accessibility provisions

• No alternative or descriptive texts are stored for some image and media content. (Requirement 1.1.1) Media without an alternative or descriptive text are only used as decorative elements (hover images for event preview elements).
• No alternative content, transcripts or subtitles are stored for audio and video content. (Requirements 1.2.1, 1.2.2, 1.2.3, 1.2.4, 1.2.5)
• Some content and operating elements rely on the sensory characteristics of components and do not offer any alternatives. (Requirement 1.3.3)
• Some content and control elements have low color contrast that make them difficult or impossible to visually impaired persons to recognize. (Requirement 1.4.1, 1.4.3, 1.4.11) However, we offer a high-contrast mode (found in the header).
• Small spaces in the text, such as between letters and words, reduce legibility and make it more difficult to read. (Requirement 1.4.12)
• The submenus in the main navigation and on subpages, drop-down elements (marked with a down arrow on the right-hand side), checkboxes and drop-down elements in forms are not accessible via keyboard navigation. (Requirement 2.1.1)
• It is not possible to bypass repeating content blocks. (Requirement 2.4.1)
• In some cases, the order of navigation via keyboard is not logically structured and user-friendly. (Requirement 2.4.3)
• In some cases, headings, labels and link texts do not adequately describe the purpose and content of the page or control elements. (Requirement 2.4.4, 2.4.6)
• The focus indicator on navigation elements when navigating via keyboard is not recognizable in some cases. (Requirement 2.4.7)

b. Disproportionate burden

We are currently in the process of reviewing the costs of addressing the identified areas of non-compliance.

c. This content does not fall within the scope of the applicable legislation

PDF documents provided on our websites are not accessible. They are not tagged so that they cannot be captured by screen readers or only insufficiently with structural information (requirement 4.1.2).

For inquiries, especially regarding exhibitions and events, please contact our staff at service@wienmuseum.at.

This declaration was written on June 19, 2024.

The declaration is a self-assessment by employees of the Museums of the City of Vienna. It is based on evaluations by ÖZIV ACCESS and an external expert.

This declaration was last reviewed in June 2024.

Offers and services on the website are continuously updated, exchanged and expanded. The non-discriminatory usability and accessibility of our pages is important to us. If you notice any barriers that prevent you from using our website, please let us know using our feedback form "Feedback on accessibility". We will review your request or comment and contact you as soon as possible.

If you do not receive a satisfactory response from the above contact option, you can lodge a complaint with the Office for Combating Discrimination at the City of Vienna, Muthgasse 62, 1190 Vienna (Tel: 0043 1 4000 -38950) (email: post@bsb.wien.gv.at).